Privacy Policy – Flex Coaching & Fitness Ltd
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Flex Coaching & Fitness Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your information.
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Information We Collect
Personal details (name, email, phone number).
Health and fitness information (provided voluntarily via forms or consultations).
Payment details (processed securely via third-party providers such as Stripe, Vagaro, or PayPal).
Website usage data (via cookies and analytics).
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How We Use Your Data
To provide training services and manage bookings.
To process payments.
To send relevant updates, reminders, or marketing (with your consent).
To ensure health and safety during training.
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Legal Basis
We process your data under:
Contract (to deliver services you purchase).
Consent (for marketing communications).
Legal obligation (business records, tax purposes).
Legitimate interests (business development and client support).
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Data Retention
We keep client records for up to 6 years (for tax/legal purposes) or as long as necessary for training purposes.
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Sharing of Data
We only share data with trusted third parties essential to our services (booking systems, payment processors, email marketing platforms). Data is never sold.
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Your Rights
Access, correct, or delete your data.
Withdraw consent for marketing.
Complain to the ICO (www.ico.org.uk) if you believe your data rights are being breached.
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Contact for Data Protection:
Email: jake@flexcofit.co.uk
Address: 1. Carlton Road, London W4 5DY